How to add support for your statements

Users are encouraged to request support for their bank statements. I am always looking for opportunities to expand the Transtractor's capabilities.

Follow these steps to safely add support while protecting your personal information.

Step 1: Extract the text from your PDF statement

Generate an editable text file from your PDF statement.

Like the Transtractor, this script runs inside your browser. The file it generates contains information I need to configure the Transtractor for your specific bank statement.

Step 2: Redact your personal information

I don't need or want any of your personal information. Open the file in your favourite plain text editor (e.g., Notepad) and redact any personal information by replacing it with "XXXXX". Parts to redact include:

• Your name
• Your home address
• Your account numbers
• Your credit card numbers
• Sensitive transaction descriptions

Step 3 (optional): Redact amounts

Large opening and closing balances, and large transaction amounts, should be redacted. Do this by changing the value, but retaining the format (e.g., "$102,100.56" to "$1,000.00").

Step 4: Email the redacted text file

Email the redacted text file to support@transtractor.net.

A copy of this file you send will be retained for testing purpose. If you have mistakenly included personal information, I will redact it and notify you. Your original file and email will be deleted.

Step 5: Wait a few days

This is a hobby project and I may take a few days to process your request. I will respond once I am done or am having difficulties.

Step 6: Test the Transtractor

Test the Transtractor with your PDF statements. Please let me know if it works well or if you encounter any issues.

Step 7: I will update the website

Thanks to your help, I can now claim support for yet another bank on the support page and you can now use the Transtractor.